Data readiness
If numbers look delayed, partial, or incomplete, check product readiness first.
Support
Support
One place for support, trust notes, and what to check before you send a message about setup, sync, billing, access, or anything blocking your workspace.
Billing and access · Data readiness · Service status
Check First
Setup expectations
If the workspace is still being configured, this is usually the fastest next step.
Service status
If you think the issue is broader than one workspace, check maintenance first.
What To Expect
Data quality
Mirevoq should say directly when data is partial, stale, failed, or not ready yet.
Access limits
If a feature depends on your plan or role, that should be explicit in the product.
Support path
Support works best when you include the exact visible error plus request or trace IDs.
Common questions
- How do I add a game?
- Open Setup & Data, add your Steam app, then set up revenue, wishlist, reviews, or refunds below.
- How do I connect revenue or import CSV?
- In Setup & Data, open Revenue. Connect the Steam Financial API or import CSV. Wishlist and refunds use the same page.
- Why is my email verification pending?
- Use the link in the email we sent or resend from sign-in. Email verification has the full steps.
- Why are reports or intelligence features blocked?
- Reports, exports, and Pro intelligence surfaces need active commercial access. Check Plan & billing, then Billing and access.
Send a message
Mirevoq is in public beta. Response times are best-effort, not a guaranteed SLA.
