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Billing and access

Use this page when billing looks wrong or a commercial feature is blocked.

Short version: billing = Stripe state, access = current workspace access.

A feature is blocked

Usually this means billing, role, or usage limit. The product should say which one.

Reports, exports, benchmark insights, suggested actions, and report briefs follow commercial access rules.
Core setup and dashboard data should still remain available.

Use the Stripe surface that matches the job.

This usually means the workspace has not subscribed through Stripe yet.

These are related, but not the same.

Billing = what Stripe is doing next.

Access = what the workspace can use right now.

Billing gates commercial features, not your underlying data truth.

Use this to start or re-open a subscription.

Use this for invoices, payment method changes, and subscription self-service.

If you hit a limit, check Plan & billing.

Core includes one Steam game per workspace. Pro is a multi-game workspace — upgrade to Pro to add more games.

Not controlled by a monthly brief generation quota.

Use a workspace-wide monthly UTC limit.

Exports, emails, snapshots, and intelligence runs should show a clear limit message.

Most limits reset with your Stripe billing period. Report briefs use a UTC calendar month.