Support
One place for support, policies, and common questions during the Mirevoq public beta. For setup and sync issues, use in-app diagnostics first.
Mirevoq is built independently, with close attention to the real problems Steam teams face.
FAQ
Quick answers to common questions.
Contact support
Request and trace IDs speed things up.
Patch notes
What changed for your workflow.
Need help with setup, sync/import issues, or access problems? Use in-app diagnostics first, then contact support with request and trace IDs from the error message.
Before sending
You can also email [email protected]. Response targets are best-effort while the product is in beta.
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Short release updates focused on what changed for your daily workflow.
Built for first value
Most updates focus on getting a workspace from setup to trustworthy reads with less friction.
Truth over theater
Mirevoq prefers explicit partial, stale, blocked, and failed states over polished fiction.
Commercial features stay honest
Reports, exports, AI, billing, and access messaging are improving without pretending every workflow is universal.
PUBLIC OFFERING ALIGNMENT
Released · 2026-05-30
Pricing, FAQs, help, and trust notes became easier to scan, while the product kept improving its operating baseline and deeper reads.
What this means for you: faster evaluation for new teams and less friction once a workspace is live.
ACCESS AND TRUST
Released · 2026-05-22
Mirevoq became more explicit about what is available, what is blocked, and what remains safe to rely on.
What this means for you: clearer product boundaries around billing, gated surfaces, and trust.
SAVED INSIGHTS AND HANDOFFS
Released · 2026-05-14
The path from live reading to saved insight, export, and follow-up became more reliable.
What this means for you: better handoffs between analysis, sharing, and next steps.
TEAM AND PORTFOLIO WORKFLOWS
Released · 2026-05-07
Portfolio-oriented use became easier to support, especially for teams working across more than one game.
What this means for you: a better fit for studios growing beyond a single title.
INTELLIGENCE LAYER
Released · 2026-04-29
Mirevoq expanded beyond baseline reporting with richer reads designed for teams that want more context and interpretation.
What this means for you: a clearer upgrade path for teams that need more depth.
CORE BASELINE
Released · 2026-04-24
The one-game baseline improved, with clearer reporting value and a more complete day-to-day experience.
What this means for you: Core started feeling like a real product, not a teaser.
BILLING AND ACCESS CLARITY
Released · 2026-04-16
Trial state, paid access, and gated surfaces became easier to understand across the product.
What this means for you: less confusion when evaluating the product or moving into paid use.
WEEKLY OPS LOOP
Released · 2026-04-08
Mirevoq got better at supporting the recurring questions teams ask every week: what changed, what is usable, and what needs attention next.
What this means for you: a stronger weekly review loop for real operating work.
TEAM AND PORTFOLIO WORKFLOWS
Released · 2026-04-02
Member flows, shared access, and workspace behavior improved so Mirevoq worked better beyond solo use.
What this means for you: better collaboration with less admin friction.
AUDIENCE READS
Released · 2026-03-26
Wishlist and review workflows became clearer, with better structure around what changed and where to look next.
What this means for you: audience data became easier to act on, not just browse.
TRUST-FIRST REPORTING
Released · 2026-03-20
Freshness, readiness, and availability states became easier to read where teams actually make decisions.
What this means for you: more confidence before a meeting, update, or report.
WEEKLY OPS LOOP
Released · 2026-03-14
The home experience became easier to scan, with clearer priorities, stronger empty states, and less UI noise.
What this means for you: faster reading in day-to-day use.
REPORTING AND EXPORT
Released · 2026-03-10
Weekly and monthly summaries became easier to scan before export or handoff, with clearer saved-report paths.
What this means for you: less cleanup outside the product when you need something shareable.
SETUP TRUTH
Released · 2026-03-05
Source setup started explaining what is connected, what is delayed, and what still needs attention.
What this means for you: less confusion during onboarding and faster recovery when data is not ready yet.
FIRST-VALUE FOCUS
Released · 2026-02-28
The path from account to workspace to setup became easier to follow, with less friction in early navigation and first-run flow.
What this means for you: teams could get to a usable product state faster.
WORKSPACE FOUNDATIONS
Released · 2026-02-12
Mirevoq launched with the first shared baseline for one Steam game: core metrics, setup progress, and early reporting context in one place.
What this means for you: a real starting point for weekly ops without stitching everything together by hand.
AI in Mirevoq is an interpretation layer, not the source of truth. It uses the same server-built evidence as your dashboard and reports. AI can be unavailable when access is blocked or the source view is unreliable. Always verify numbers on charts and KPIs.
Billing controls commercial access. When your subscription or trial is in good standing, paid features work. When billing is blocked or missing, the app pauses those surfaces and says so in the UI.
If checkout is disabled in your environment, commercial areas stay closed until billing is configured.
Weekly and monthly views are live for the range you select. A saved report is a snapshot from the moment you saved. It is not the same as opening the live view again later.