Interactive demo · Sample data · Read-only · Not your workspace

Demo workspace · Performance

Sales, units, and refunds — the commercial health of this title in one workflow.

Detail view

Refunds

Refund rate and refunded units for the selected range.

Refund data · Financial statements

Range

Last 30 days

Refund rate

7.2%

↘ Trending lower

Refunded units divided by units sold in this period.

Refunded units

18

Total refunded units in this range.

Units sold (baseline)

250

Units sold used as the baseline for refund rate.

Refunds timeline

Daily refunded units and refund rate

Daily reference

Refunds by day (ascending)

DateRefundedAmountRate
2026-06-25479.965.3%
2026-06-26359.972.9%
2026-06-27239.981.2%
2026-06-28359.972.3%
2026-06-29359.973.0%
2026-06-30359.972.3%
2026-07-01479.963.7%
2026-07-02479.964.7%
2026-07-03359.972.7%
2026-07-04239.981.3%
2026-07-05359.972.1%
2026-07-06239.982.1%
2026-07-07239.981.7%
2026-07-08359.971.9%

Supporting read

Diagnostics

Observed pressure · same range

6.4%

rising by 1.2 pp vs previous period

41 refunded / 642 sold · $819 gross

Trend shape

Pattern tags · hover ? for meaning

Uneven daysBrief spikesFew heavy days
Diagnostic rows (4)
DateRefundedGross USDRateUnits sold
2026-04-10240.004.1%49
2026-04-11360.005.2%58
2026-04-12480.007.1%56
2026-04-135100.008.3%60

Drivers

Signals only — not causes

  • Refunds show spiky behaviourObservedmedium

    Synthetic sample shows refund spikes above the median. Inspect update timing and expectation mismatch aroun…

By country

Supporting slice · low volume = noisy

CountrySoldRefundedRateSample
US242177.0%Higher volume
DE11897.6%Higher volume
PL7679.2%Higher volume

Next checks

Investigation prompts · expand for steps

  • Check context around refund spikes

    Compare peak refund days with the sample update/event timeline before changing pricing or offer structure.

Maintenance · Data tools

CSV import

Bulk daily rows from a spreadsheet export.

CSV headers: date,refundedUnits,refundedNet (refundedNet optional).

Manual entry

One-off daily summary.